Boarding Policies
Long-Term Stays: A 10 per cent discount is given for stays of 21 days or longer. A 20
per cent discount is provided for stays of 60 days or longer when the first
month is paid in advance and the second month is secured by a credit card
authorization.
Vaccinations: All cats must have current FVRCP vaccines.
We require kittens to have completed a series of three vaccines before boarding.
Adult cats should be vaccinated at one year of age and thereafter every three
years. Please provide proof of vaccine, which may be faxed to Van Nuys at
818-780-8740 or Mar Vista at 310-391-0658. Elderly cats with adequate
vaccine history may be boarded with a letter from their veterinarian excusing
the vaccine.
Credit Cards: All reservations must be confirmed by credit card and secured
at the time of check in by credit card
authorization. An authorization does NOT charge to the card, but
authorizes California Cat Center to charge the card when services have been
rendered, up to the amount of the authorization. Although debit cards may
be used, please consult your bank for policies concerning record keeping for
authorizations. Generally, debit cards used for an authorization require
the customer's bank balance to have adequate funds for the authorization at the
time of both the authorization (check in) as well as the payment (check out).
Cancellations: All reservations from January 16 through
November 14 may be cancelled without penalty up to 48 hours before the check-in
appointment. Those cancelled after that time will be charged a fee
equivalent of one night boarding for each cat cancelled. Holiday
cancellations for reservations between November 15 and January 15 may be made 10
days or more before check-in date without penalty. Cancellations
thereafter will be charged for a three-night stay.
Abandonment: California Cat Center, Inc. is bound by California law concerning
abandonment of pets. Civil Code Section 1834.5 reads:
Notwithstanding any other provision of law, whenever any
animal is delivered to any veterinarian, dog kennel, cat kennel,
pet-grooming parlor, animal hospital, or any other animal care
facility pursuant to any written or oral agreement entered into after
the effective date of this section, and the owner of such animal
does not pick up the animal within 14 calendar days after the day the
animal was due to be picked up, the animal shall be deemed to be
abandoned. The person into whose custody the animal was placed for
care shall first try for a period of not less than 10 days to find a
new owner for the animal, and, if unable to place the animal with a
new owner, shall thereafter humanely destroy the animal so abandoned.
If an animal so abandoned was left with a veterinarian or with a
facility which has a veterinarian, and a new owner cannot be found
pursuant to this section, such veterinarian shall humanely destroy
the animal.
There shall be a notice posted in a conspicuous place, or in
conspicuous type in a written receipt given, to warn each person
depositing an animal at such animal care facilities of the provisions
of this section.
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